I'm just trying to catch the deluge in a paper cup...

Sunday, March 28, 2010

"I'm sorry, we're out of waffle bowls..."

Here's how crappy I am at this whole blogging thing...every time I decide that I want to write a new one, it takes me at least five minutes to remember my username and password. I've gotta work on that, haha.

Anyway, this is my blog about...customer service. As some of you know, I am fortunate (or am I?) enough to be an assistant manager at Marble Slab Creamery in Amarillo. It's a pretty solid job, and most of the time our customers are really cool. But every once in a while, we get someone who has obviously had a bad day and feels inclined to take it out on us poor ice cream scoopers. Now, don't get me wrong, I understand having bad days, and I understand not wanting to be cheerful. But, come on man! I'm giving you ice cream! If you're not in a good mood, then ice cream may not be the best solution. Go punch a goat or something. Here's the gist of my rant. Be kind to people in customer service positions. I know it sounds stupid, but it personally makes my day at work a lot better when people are pleasant and not complaining about how the ice cream is softer than they'd prefer, or how it's ridiculous for two scoops of ice cream to cost $4.17...even though it may be. But it tastes super good, and let's be honest...I look pretty sexy in that visor.

In other news! I'm going to see Ben Folds in May...be jealous.